Report Scheduler - Service

General

The Easy View report scheduler runs as a Windows service. The advantage of this is that the Easy View scheduler starts with Windows and runs even if no one is logged onto the computer. The service is installed with Easy View and there isn't anything you need to do for it to work.

There are some limitations to running as a service:

1. Emailed reports must be sent using the SMTP option. The MAPI option requires a user to be logged in for it to work which reduces the utility of the service. Make sure all of your scheduled reports are set to SMTP and that you have your email settings setup in the options screen.
2. The service can not be used to run reports in Preview mode. The reason for this is that a user must be logged in for the preview window to open.

If you use the MAPI option or run in Preview mode, the Easy View service won't be used. In these cases, Easy View will run in the Windows System Tray after you log into Windows.

Controlling the Service

In most cases you won't need to do anything with the service but it is possible to control it manually when required. To control the service manually, locate the Easy View directory and open the file ServiceController.exe. You should see the screen below.  You may need to log in as a system administrator to use the service controller.

• Install
  Click this button to install the Easy View service. You may see an error message if the service is already installed.
• Uninstall
  Click this button to uninstall the Easy View service. You may see an error message if the service is not already installed.
• Start
  Click this button to start the Easy View service. You may see an error message if the service is already running or not installed.
• Stop
  Click this button to stop the Easy View service. You may see an error message if the service is already stopped or not installed.

It is also possible to control the Easy View service from the command line.

• Install
  "C:\Program Files\Easy View\EasyView_Service.exe" INSTALL
  or
  "C:\Program Files\Easy View\EasyView_Service.exe" INSTALLQ
• Uninstall
  "C:\Program Files\Easy View\EasyView_Service.exe" UNINSTALL
  or
  "C:\Program Files\Easy View\EasyView_Service.exe" UNINSTALLQ
• Start
  "C:\Program Files\Easy View\EasyView_Service.exe" START
  or
  "C:\Program Files\Easy View\EasyView_Service.exe" STARTQ
• Stop
  "C:\Program Files\Easy View\EasyView_Service.exe" STOP
  or
  "C:\Program Files\Easy View\EasyView_Service.exe" STOPQ

The "Q" option at the end works the same but won't return any messages when the action completes or fails.

Service Account

By default, the scheduler service runs as a SYSTEM service. This will work well if all your report files and exported files are on the local drive of the computer. If the files are located on a network or you use Windows authentication for database login, you may need to change the service to run under your account so you can access network shares. You can set this option with the Windows service manager from the Control Panel.

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